Knowledge Management – Online Course – Self Paced
Turn Knowledge into a Business Asset
Knowledge is one of an organisation’s most valuable resources – but only if you know how to manage it.
Every organisation has valuable knowledge.
It’s contained in the experience of employees, business processes, customer relationships, documents, systems and day-to-day decisions.
The challenge is making sure that knowledge can be captured, shared, accessed and used effectively.
Our Knowledge Management online course provides a practical introduction to Knowledge Management (KM) and explores how organisations can develop approaches for making better use of the knowledge they already possess.
Why Knowledge Management Matters
In today’s information-rich environment, organisations have access to more knowledge than ever before.
The competitive advantage comes from knowing what information matters, how to organise it, how to share it and how to turn it into better decisions and strategies.
Effective Knowledge Management can help organisations:
- Capture valuable organisational knowledge
- Share knowledge more effectively
- Reduce the loss of knowledge when employees leave
- Improve access to important information
- Support better decision-making
- Encourage collaboration and knowledge sharing
- Develop more consistent ways of working
- Make better use of existing organisational expertise
What You’ll Learn
By completing the course, you’ll develop an understanding of:
- The basic concepts of Knowledge Management (KM)
- The key do’s and don’ts of Knowledge Management
- The Knowledge Management life cycle
- The new Knowledge Management paradigm
- Different Knowledge Management models
- How to develop a Knowledge Management rationale for your organisation
- How to customise Knowledge Management definitions to suit your organisation
- The steps involved in implementing KM
- Practical tips for successful Knowledge Management
- More advanced topics within Knowledge Management
From Theory to Implementation
Understanding Knowledge Management is only the beginning.
A successful KM approach needs to work within the organisation’s own environment.
This course explores how you can develop a rationale for Knowledge Management, customise your approach and identify the steps required to implement KM within an organisation.
You’ll also explore practical tips for increasing the likelihood of a successful implementation.
Who Is This Course For?
The course can be particularly useful for:
- Managers and supervisors
- Business owners and entrepreneurs
- Project managers
- Team leaders
- HR and Learning & Development professionals
- Information and knowledge professionals
- IT and digital professionals
- Organisational development professionals
- Anyone interested in improving how knowledge is managed and shared
You don’t need to be an IT specialist to benefit from the course.
Learn Online – At Your Own Pace
This is an online self-paced course – it is not tutor-delivered.
You receive online access to the course materials and can study when and where it suits you.
There are no fixed class times, so you can fit your learning around your work and other commitments.
You can work through the material at your own pace and revisit sections whenever you need to refresh your understanding.
What’s Included in the fee ?
Your course fee includes:
- Online access to the Knowledge Management course materials for self-paced learning
- Certificate of Completion Knowledge Management
Make Better Use of What Your Organisation Already Knows
Your organisation may already possess a huge amount of valuable knowledge.
The question is whether that knowledge is being captured, shared and used effectively.
Develop your understanding of Knowledge Management and learn how to approach KM in a structured and practical way.
Capture knowledge. Share knowledge. Use knowledge. Create greater value from what your organisation already knows.
Enrol today and start developing your Knowledge Management skills at your own pace.
E&OE