Sales and Marketing Archives - TrainingSHELF Ireland.

Adobe Express – Video Course Online – Self-Paced

Create Professional Graphics – No Design Experience Needed

Want to create eye-catching graphics for social media, marketing and your business without becoming a graphic designer?

Our Adobe Express Online Video Course shows you how to use Adobe Express (formerly Adobe Spark) to create professional-looking graphics quickly and easily – even if you’re starting from scratch.

E&OE

0

€45

Adobe PhotoShop – Online Video Course for Beginners – Self-Paced

Want to learn how to edit, improve and create professional-looking images?

Our Adobe Photoshop Online Video Course for Beginners gives you practical, step-by-step training to help you start using Photoshop with confidence.

And you can learn at your own pace, in your own time, with 12 months’ online access.

E&OE

0

€45

Best Automated Social Media Presence – Video Based Online Course – Self Paced

Spend Less Time Managing Social Media

Are you spending too much time trying to keep your social media presence active?

Posting regularly across different platforms can be time-consuming and confusing – especially when you’re also trying to run a business, attract customers or create content.

Our Best Automated Social Media Presence video course shows you, step by step, how to develop a more efficient and manageable approach to your social media activity.

E&OE

144

€90

Business Ethics – Online Course – Self Paced

Important – this is NOT a tutor-delivered course. Instead you are given online access to the course materials to go through at your own pace in your own time.

Build a Stronger Culture of Ethics & Integrity

Trust takes years to build – but can be lost in a moment.

In today’s highly connected business environment, the way an organisation behaves matters.

Customers, employees, suppliers and other stakeholders increasingly expect organisations to act with integrity, responsibility and professionalism.

E&OE

70

€90

Call Centre Skills – Online Course – Self Paced

Give Your Call Centre Team the Skills to Succeed

Every customer call is an opportunity – but how your team handles that call can make all the difference.

A well-trained call centre team can help an organisation deliver better customer service, handle challenging conversations with confidence and turn more opportunities into successful outcomes.

Our Call Centre Training course is designed to give employees practical skills they can use immediately when dealing with customers over the phone.

E&OE

70

€90

Customer Service – Online Course – Self Paced

Turn Great Customer Service into a Competitive Advantage

Every customer interaction creates an impression of your organisation.

Whether it’s a face-to-face conversation, a telephone call, an email or a complaint, the way customers are treated can have a lasting impact on how they view your organisation.

Our Customer Service online course provides practical skills to help participants communicate more effectively, understand customer expectations and deal confidently with challenging situations.

E&OE

70

€90