Basic Communication Skills – Tutor Delivered

Build your confidence, communicate more effectively and develop skills you can use every day.

1-Day Live Online Tutor-Delivered Course | Beginner-Friendly | Digital Certificate Included

Good communication is about much more than speaking English fluently.

Effective communication is about understanding others, listening carefully, choosing the right words, recognising non-verbal signals and adapting the way you communicate to different people and situations.

This practical one-day course is ideal for anyone who has never attended a communication course before or wants to build a stronger foundation in effective communication.

Delivered live online by a tutor, the course combines essential communication theory with practical techniques you can begin using immediately.

What You will Learn

By the end of the course, you’ll understand how to:

• Communicate with greater confidence and clarity.
• Understand the basics and complexities of communication.
• Recognise how your own communication style affects others.
• Develop effective active listening skills.
• Use verbal communication more effectively.
• Understand what your words are really communicating.
• Recognise the importance of non-verbal communication and body language.
• Interpret communication more effectively.
• Identify potential misunderstandings and communication barriers.
• Adapt your communication style to different people and situations.
• Use practical techniques to become a more effective communicator.

Who Is This Course For?

This course is ideal for:

• Anyone who has never attended a communication course.
• Employees looking to improve their workplace communication.
• New managers and team leaders.
• Customer-facing professionals.
• People who want to become more confident when communicating.
• Anyone who wants to improve their listening skills.
• Professionals who want to build a strong foundation before progressing to advanced communication training.

No previous communication training is required.

What You Will Cover

Introduction to Communication

Understand what effective communication really means and why speaking clearly is only one part of the process.

Active Listening

Learn how listening—not just speaking—can make a major difference to the quality of your communication.

Verbal Communication

Explore how the words you choose, and the way you use them, can influence how your message is received.

Non-Verbal Communication

Discover how facial expressions, gestures, posture and other non-verbal signals can affect the message you’re sending.

Understanding Your Communication Style

Take time to consider how you communicate and how your style may be interpreted by others.

Putting It All Together

Bring the key principles together and develop practical techniques for more effective everyday communication.

Live Online With Your Tutor

The course is delivered live online by your tutor, rather than through pre-recorded lessons.

This gives you the opportunity to learn directly with your tutor and take part in a structured training day.

Your training day:

9:30 am – 4:00 pm

• 11:00 am: Short break
• 1:00 pm – 2:00 pm: Lunch break
• 2:00 pm – 4:00 pm: Afternoon session

A course date is agreed with you to suit your diary, making it easier to fit your training around work and other commitments.

Simple Online Access

Joining the course is easy.

You don’t need to download or install any special programme or app.

Before your agreed training date, you’ll simply receive an email containing a link to join the live online course.

Click the link at the scheduled time and you’re ready to learn.

Digital Certificate Included

At the end of the course, you’ll receive a digital Certificate of Completion recognising your participation in the training.

It’s a useful addition to your professional development records and provides evidence of your completed training.

Why Take This Course?

Effective communication is a skill you’ll use every day—at work and beyond.

Whether you’re speaking to colleagues, customers, managers or clients, being able to listen, understand, explain and respond effectively can make a real difference.

This course gives you a practical foundation to help you communicate with greater confidence and effectiveness.

What is included in the fee ?

The fee includes:
live online delivery by the tutor
online access to the course materials
digital Certificate in Basic Communication Skills.

One day. Live with a tutor. Beginner-friendly. No complicated setup.

Choose a date that suits your diary, join online and start developing communication skills you can use immediately.

Book Your Place

Invest one day in developing a skill that can benefit you in almost every professional situation.

E&OE