Telephonic Sales Skills – Tutor Delivered
Telephonic Sales Skills – Tutor Delivered
The aim of this course is to provide staff with the skills necessary to effectively deal with sales enquiries over the phone and to solicit a positive response from potential customers.
To achieve this aim participants will need to understand the sales process, decision making criteria, dealing with objections, and closing the deal. The course will focus on the sales process, when it begins, what routes it follows and how to know when it is concluded. Participants will look at what criteria are essential to make a decision (including emotional states and necessary information), cross selling, how to handle objections effectively and finally how to close the deal.
The course will also touch on telephonic etiquette with a strong focus on telephonic sales.
E&OE
The Psychology of Motivation – Video Training Course – Self Paced
The Psychology of Motivation – Video Training Course
TikTok Marketing For Beginners – Video Based Online Course – Self Paced
TikTok Marketing For Beginners – Video Based Online Course
Total Mental Resilience – Video Training Course – Self Paced
Course description Important – this is NOT a tutor-delivered course. Instead you are given online access to the course materials…
Train the Trainer – Level 6 (IRL) Unit Certificate – Self-Paced Online Course
This self-paced online Train the Trainer course is designed for people who deliver training to colleagues, employees or other groups as part of their work. Learn how to identify training needs, plan engaging sessions, support different learning preferences and manage challenging participants. On completion, you receive a Level 6 (IRL) Unit Certificate from ABSD
E&OE
WordPress For Beginners – Video Based Online Course – Self Paced
WordPress For Beginners – Video Based Online Course
Writing For Business – Level 6 (IRL) Unit Certificate – Tutor Delivered
ABSD Awards – Level 6 (IRL) Unit Certificate in Writing for Business – Tutor Delivered
The course has the following objectives:
- To understand the role and importance correct business writing
- To develop the skills necessary to utilise all forms of written medium professionally
- To understand when and how to use formal business writing styles
E&OE
Writing Proposals – Online Course – Self Paced
Writing Proposals – Online Course – Self Paced
Course description
A good proposal doesn’t just outline what product or service you would like to create or deliver. It does so in such a way that the reader feels it is the only logical choice.
E&OE
X (Formerly Twitter) Marketing – Online Course – Self-Paced
Learn X (formerly Twitter) marketing with this self-paced online video course. Discover how to use X for business, generate leads, drive targeted traffic and promote your business.
E&OE