Basic Communications Skills – Tutor Delivered
Basic Communication Skills – Tutor Delivered
Build your confidence, communicate more effectively and develop skills you can use every day.
1-Day Live Online Tutor-Delivered Course | Beginner-Friendly | Digital Certificate Included
Good communication is about much more than speaking English fluently.
Effective communication is about understanding others, listening carefully, choosing the right words, recognising non-verbal signals and adapting the way you communicate to different people and situations.
This practical one-day course is ideal for anyone who has never attended a communication course before or wants to build a stronger foundation in effective communication.
Delivered live online by a tutor, the course combines essential communication theory with practical techniques you can begin using immediately.
Best Automated Social Media Presence – Video Based Online Course – Self Paced
Best Automated Social Media Presence – Video Based Online Course – Self Paced
Spend Less Time Managing Social Media
Are you spending too much time trying to keep your social media presence active?
Posting regularly across different platforms can be time-consuming and confusing – especially when you’re also trying to run a business, attract customers or create content.
Our Best Automated Social Media Presence video course shows you, step by step, how to develop a more efficient and manageable approach to your social media activity.
E&OE
Business Ethics – Online Course – Self Paced
Business Ethics – Online Course – Self Paced
Important – this is NOT a tutor-delivered course. Instead you are given online access to the course materials to go through at your own pace in your own time.
Build a Stronger Culture of Ethics & Integrity
Trust takes years to build – but can be lost in a moment.
In today’s highly connected business environment, the way an organisation behaves matters.
Customers, employees, suppliers and other stakeholders increasingly expect organisations to act with integrity, responsibility and professionalism.
E&OE
Business Etiquette – Self-Paced Course
Business Etiquette – Self-Paced Course
Make a Stronger Professional Impression
How you behave can be just as important as what you know.
In today’s business environment, the way you communicate, interact and conduct yourself can have a real impact on how colleagues, clients and business contacts perceive you and your organisation.
E&OE
Business Succession Planning – Online Course – Self Paced
Business Succession Planning – Online Course – Self Paced
Protect the future of your business – learn succession planning.
Who Will Lead Your Business in the Future?
What would happen to your business if a key leader suddenly left?
Whether you’re running a small family business, managing a growing organisation or responsible for a senior team, losing an experienced leader can create significant disruption.
E&OE
Call Centre Skills – Online Course – Self Paced
Call Centre Skills – Online Course – Self Paced
Give Your Call Centre Team the Skills to Succeed
Every customer call is an opportunity – but how your team handles that call can make all the difference.
A well-trained call centre team can help an organisation deliver better customer service, handle challenging conversations with confidence and turn more opportunities into successful outcomes.
Our Call Centre Training course is designed to give employees practical skills they can use immediately when dealing with customers over the phone.
E&OE
Change Management – Online Course – Self Paced
Change Management – Online Course
ChatGPT Masterclass for beginners – Video Based Online Course – Self-Paced
ChatGPT Masterclass for beginners – Video Based Online Course – Self-Paced
Unlock the Power of ChatGPT for Your Business
Wondering how ChatGPT could save you time and help with your marketing?
You don’t need to be an AI expert to start using ChatGPT effectively.
Our ChatGPT Masterclass for Beginners is a practical, video-based online course designed to show you how to use ChatGPT for real-world business and marketing tasks – from writing emails and headlines to creating sales content, presentations and marketing campaign
E&OE
Cold Calling Sales Skills – Tutor-Delivered
Cold Calling Sales Skills
Tutor-delivered • Practical sales techniques • Overcome call reluctance • Handle objections • Secure more appointments
Turn Cold Calls into Sales Opportunities
Does your sales team avoid cold calling – or struggle to turn calls into appointments?
Cold calling doesn’t have to be uncomfortable, intimidating or something that only certain people can do.
With the right preparation, mindset and techniques, anyone can develop the confidence and skills to make effective cold calls.
E&OE